About the Company
One of the oldest and largest national retail chains, operating since 1993, with 254 hypermarkets and 557 supermarkets. The total trading area of the network is nearing 2 million square meters, and their annual turnover exceeds 1.3 billion dollars. Since 2018, the company has been automating business processes to accelerate data processing and reduce errors associated with the human factor.
Robotization is a part of our strategic processes, and we never considered abandoning RPA technology. However, we were seeking a more cost-effective solution to reduce expenses and enhance efficiency. Our in-house development department lacked the resources to create our platform and migrate all the necessary business processes within such tight time constraints.
We chose a new vendor with a platform and resources capable of facilitating the migration of all robots in the shortest time without significant process adjustments. In just 2.5 months, Primo RPA experts transferred 90% of our company's automated business processes to their platform.
Primo RPA successfully migrated 46 automated business processes across approximately 10 departments in our retail company, including HR, accounting, finance, logistics, marketing, administration, and IT, effectively doubling process speeds.